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What makes a quizzer?

I wrote a few months ago about the issue of gender bias in quizzes from a writer’s point of view. The question has reared its head again recently in a somewhat blunt and unhelpful way. I have little to add to what I wrote then, beyond saying there would be a few more things I might amend slightly, a few further issues I could take into consideration, but that the more valuable perspective at this stage is being expressed by women who are describing the particular treatment they receive when they go on quiz shows, and that the main responsibility as a writer and editor is to write and put together shows with interesting and entertaining questions which are fair to all participants. Quite simply there is value to the likes of me, as a male writer, putting conscious thought into whether we’ve got this right in the past and whether we can do more to make quizzes balanced going forward. That’s all really.

So what I’d like to write now is a little tangential, and more about the nature of what it takes to be a good quizzer generally. When people express the view that quizzing is a more “male” thing because men are more likely to make lists and remember facts, I think that shows a significant misunderstanding and underestimation (misunderestimation, as Dubya might say) of what it takes to be an all-round good quizzer.

The idea that doing well at quizzes is all about factual recall has always bothered me. There is so much more to it than that. Of course, there is a scale. As far as I can see, University Challenge and competitive quiz leagues (both of which, I should say, I have never participated in) do ask of people that they have excellent general knowledge and can recall what they know under competitive pressure and time pressure, but even within those settings, other skills are required. I think of that old joke about University Challenge: if you’re not a scientist, and a complex science or maths question comes up, you’ve got a pretty good shot if you buzz in and answer “Zero” or “One”. What would that require? Bravery? Chutzpah? Common sense?

I’ve run and written for a lot of corporate quizzes and pub quizzes. I’ve also written for a fair few TV shows. In all of these, there are a range of different assets which mean it is far from a given that the one who “knows” the most will always win.

A good pub quiz will demand of a winning team a combination of knowledge, lateral thinking, numerical ability, common sense, facial recognition, puzzle solving, humility (i.e. knowing when you’re not right and bowing to a team member talking sense), teamwork, strategy, and an often overlooked empathy with the quiz writer.

Of the shows I’ve written for, the one I had the most control of, and whose format I loved, was ‘The Code’. It required players to choose one of three answers as the correct one, while the other two answers were wrong. Without going into the nuances of the format, while knowledge was, of course, helpful, it was possible to win through a combination of luck and good judgement while actually knowing very few of the correct answers.

Furthermore, I pondered, as I watched the recordings in the studio, that it was possible for smart players to try to get inside my (the writer’s) head, to constantly ask themselves, “What are they trying to do here?” “How is this question structured?” “What is most likely from these options, based on the scraps of knowledge I have?”. I envisaged, as the show progressed, a real battle of wits between writers and participants.

A pretty good rule of thumb for writing pub quizzes, corporate quizzes and TV quizzes for the mass market (i.e. that won’t leave people feeling disinterested and excluded, and that aren’t intended as a pure test of who knows the most) is that the actual answers should be something that, when read out, they’ve heard of, and not something obscure or arcane. I mean, there is certainly a place for the obscure and the arcane, but, mostly, a great question might give people the feeling they’ve dredged up a bit of knowledge they didn’t know they had, or something that, though they didn’t get, they really might have if they’d thought a little more.

And, you know, that’s a massive part of ‘Only Connect’ too. Sometimes I hear people saying it’s meant to bamboozle people, and it’s really not, certainly not all the way through. It may be a forest, but it’s a forest with a clearing, and we (we being me, one of the ‘Only Connect’ Question Editors, along with everyone involved in the show) hope anyone can get to that clearing if they keep their wits about them.

We want people to get the answers. That means the people playing in the studio, and also people at home. We want people to feel clever, to have worked out something that seemed impenetrable to start with and then suddenly became apparent. That’s the essence of the show. We’re happy that the scores achieved by the teams nearly always reflect that. Teams score well.  They get most of the answers eventually, one way or another. And, on twitter, you can see the joy of people at home saying “I got that one” or “That one was easy, can’t believe the teams didn’t get that”. Sure, it’s a clever show, but we really do hope it’s inclusive, and doesn’t shut out people who don’t have massive general knowledge.

Overwhelmingly, my experience is that successful quizzers are not merely people who can learn, remember and recall (under pressure) lots of stuff, but all round clever people. Lots of people probably don’t think they’re good quizzers because they don’t know which battle took place in which year, but when it came to it, they’d be a far more valuable asset to a quiz team than they think.

So, relating it back to the gender issue, I’m not overly concerned with the hornet’s nest of whether men are “better” than women at knowing trivia and memorising stuff. I certainly don’t think so, for what it’s worth. But more importantly, for me, doing well at quizzes is about so much more than that, and is something that different kinds of brains can achieve. A good quiz team might well contain a memorizer, but it should also contain a puzzler, a calm head, a celeb spotter, a mathematician, a strategist, a newspaper reader, a twitter follower, an academic, a music fan, a psychologist –  a veritable breakfast club of talents and personality types.

The best thing at a quiz

I’ve been asking myself – What is the most enjoyable and best sensation for a quiz master at a quiz night?

To me, it is the experience of subverting expectation, of surprising people, of making people feel good about something they didn’t think they would feel good about.

It struck me this can happen on several levels, particularly at a corporate quiz, where the participants are not necessarily experienced and enthusiastic quizzers.

Firstly, people often come into the room simply not looking forward to the quiz. They are there as a work obligation. If you can succeed in giving them a good time, showing them quiz nights can be fun, that is great.

Secondly, a given round might be off-putting to people, whether it’s a single-topic round (eg Sport) or a  more general round with a certain structure/set of rules. Sometimes I’m explaining the rules of a round to people, and some of them look a little confused, and then it’s great when the round is a real hit.

Thirdly, a question can seem quite complex to people to start with, and you can see a few nonplussed faces, before suddenly, as they think about it, they realise it’s not so impenetrable, and their faces light up.

And fourthly, you can send people the wrong way when giving out the answer. It’s a bit of basic trick sometimes (eg … “Bristol (boooo) ……. is the wrong answer, Bath is the correct answer” (hurray)) but there are various ways of doing this in a fun, original way.

This way of turning people around is sometimes a necessity (eg in the first example given, where you’re dealing with an apathetic or antipathetic crowd) but often it’s actually part of the risk-taking involved in a really good quiz.

It’s fun to risk briefly annoying or confusing people to bring them out the other side – that’s the essence of a really good quiz. It’s why Only Connect has become so popular, why people like riddles etc.

Experience as a quiz master tells you when you need to play it a little safer, when you need to keep things as clear and straightforward as possible, when the crowd will remain suspicious all the way through but you can at least give them an enjoyable, (not too terrible!) time.

But the best quizzes definitely involve a little bit of subversion and a little bit of risk.

 

 

Comparing Corporate Quizzes

Corporate quizzes are our main business. I’ve explained before what a “corporate quiz” is, but essentially, most often, it’s like a pub quiz except there are more people in suits i.e. the “corporate” is in the participants, rather than the content.

So, what of those participants? How do they fare? As a QuizQuizQuiz quiz master, I’ve spent a lot of my life dipping into the corporate world, given my name to a lot of receptionists, worn a lot of lanyards, seen a lot of offices and conference suites, met a fair few CEOs and a lot of PAs, have along the way picked up a little bit of what the difference is between various industries which, when I was younger, I would categorise in blanket terms of being “business” or “city”.

We’ve done quizzes for all kinds of professions and non-professions … lawyers and bankers and support workers, doctors and traders and insurers, programmers and advertisers, marketers and teachers, consultants and accountants, journalists and electricians, charity workers, salespeople, teachers, builders and chefs, gamesmakers and engineers, as well as children, parents, volunteers and churchgoers, not to mention all other uncategorisable quizzers.

What can I tell you? Do any stereotypes hold up? Well, I will say that on the occasions we’ve found that teams have been keeping their own (and everyone else’s!) score to the end, vigilant and competitive, they’ll be lawyers or parents of private prep school children. And I will say, that, yes, traders are extremely loud and bawdy and competitive but also that they actually really listen and pay attention, even when it seems like they’re not.

Beyond that gentle generalisation, well, people are people. Sure, one picks up little things about the differences between groups, but quite often that’ll be about the culture within a company, rather than wider professions.

And can I tell you who is best at quizzes? Well, we did once try to find out, just for a laugh. We did a statistical study of the scoresheets for all our quizzes. Now, there is a massive caveat  which really renders the study a little bit worthless, which is that people aren’t getting the same quiz. Indeed the very skill of a QuizQuizQuiz quiz master is to prepare the quiz beforehand and adapt it as it’s happening so that it is neither too easy for the best team nor too hard for the worst. So, actually, across professions, we would hope to discover that average scores are very similar.

I’ve also said that we’re aiming for the highest score at any quiz we run to be no higher than around 90% and for the lowest to be no lower than around 60%, so I suppose we’d hope for the average scores across professions to be somewhere between 70% and 75%, if we were really good at what we do …

Well, what do you know? Our statistical research told us that, across professions, the  highest average score was just over 75% and the lowest, just over 69%. So, we can be pretty happy with it. In fact, nearly all the professions are between 71% and 75%, and as for the only one a bit lower, at 69% (to ensure no embarrassment, I won’t reveal what it is), we actually run a lot of huge events for that profession with anywhere up to 60 teams, and the more teams there are, the harder it can be to make sure the lower teams just there for the jolly are still staying in touch in the scoring charts, so it’s an explicable blip.

What profession was the winner, for interest’s sake? Technology, just ahead of Education and Law. But do take that with a pinch of salt. My own experience tells me a quiz crowd, a company, a profession can always surprise you. If you go in thinking either “they’ll be really good at quizzes, they’re lawyers” or  “let’s keep it pretty basic, they’re …” you may get your quiz level totally wrong. It’s always subtler than that.

Which profession is really the best at quizzes? Well, quiz masters, I hope ….